About Us

We fully understand how frustrating it can be to experience MDW problems. Fortunately, many such problems are preventable. To minimize your risk, AA Overseas Services enforces three essential quality control measures:

• First, Interview and select the MDWs ourselves. We then put our MDWs through an intensive residential training programme to thoroughly assess their competence and suitability.

• Second, We match a Domestic Worker to your family’s requirements to optimize your chance of success.

• Third, If you experience problems, you can count on our professional counselling support to help sort them out.

Take confidence from our trusted success rate and rest assured, AA Overseas Services will do all we can to ensure you succeed with your MDW because your success is our success.

Our Philosophy

We believe in full transparency in our pricing and providing the strictest and most accurate information to the best of our knowledge. We take great pride in building trust and establishing good long-term relationships with our customers.

AA Overseas Difference

Our Building long-term relationship

At AA Overseas Services., people are our business. We are dedicated to serving you, and believe that honesty and transparency are the best policy towards building a long-lasting relationship that extends beyond the initial sale. Our commitment to developing long-term relationship is why over 90% of our clients are repeat customers.

Value-added service

As our valued client, you enjoy access to our comprehensive range of MDW services, from problem solving to work permit applications and renewals to travel and documentary arrangements for your MDW’s home leave. These services are available for as long as you employ a MDW from us. Each client has a dedicated service consultant and we believe in going the extra mile for both our employers and helpers.

Dedication You Can Trust

In striving to provide you with the best service level possible, we take pride as being the first MDW agency to be accredited with the ISO 9001 (international quality management) in 1995 and CASE TRUST accredited for good business practices in the year 2005. These testaments indicate our strong commitment towards excellence in service standards.

Exclusive Candidates (FDWs)

We take the selection process and training very seriously. Working closely with our overseas partners in the Philippines, Indonesia and Myanmar our commitment to a highly selective hiring process has allowed us to deliver the largest pool of selection of exclusive foreign domestic workers among all employment agencies in Singapore. Unlike at other employment agencies where candidate files are shared among multiple competing agencies, at AA Overseas you will find exclusive candidates that you can’t find anywhere else.